Help

    Frequently Asked Questions

  • Q
    How do I create a Jobseeker account?
  • A
    On our homepage please make sure you are on the Jobseeker tab which on the top left corner. To create an account, click the Sign up button in the top right corner and fill the form with your name, email address, and a new password.
  • Q
    What is the difference between a Jobseeker and an Employer?
  • A
    A jobseeker is the person applying for a job where as an employer is the person posting the job listings.
  • Q
    What is the password requirement?
  • A
    During your account set up process, you are required to create a password that contains at least six characters with one of the characters being a number.
  • Q
    How do I change my email/password on my account?
  • A
    After you have logged in, go to "My Profile" page under "Account" tab. On this page you can update your email and/or password.
  • Q
    I forgot my password. How do I reset my password?
  • A
    Click on the "Sign in" button on the top right corner of our homepage. On this page, there is a "Forgot your password?" link to request a password reset. You will need access to the email address associated with your account in order to reset the password
  • Q
    How do I create a resume?
  • A
    Please make sure you have completed your Profile under the Account page. To create a resume, click on the Add Resumes tab and fill out the form. All required questions are marked with a red asterisk(*).
  • Q
    How do employers find my resume?
  • A
    If you have set your resume to be visible to everyone (the last question in the Add a Resume page), employers can search for and view your resume.
  • Q
    How do I apply for a job?
  • A
    You can begin by searching for a job based on keywords,category, or location using the search bar. Once you have found the job you want to apply for, view the job and click apply. You will then be prompted to select a resume or upload a resume.
  • Q
    How do I register for an event?
  • A
    Browse through events in the Events tab. Once you have found an event that you wish to attend, click the "Register" button to register.
  • Q
    My resume has been approved. Now what?
  • A
    Congratulations! The employer will contact you and provide you with information on the next step of the process.
  • Q
    Is Career Cottage free?
  • A
    Career Cottage is completely free for jobseekers!
  • Q
    Do I need to include a cover letter?
  • A
    Career Cottage allows Jobseekers to upload a cover letter during the application process. Ultimately, it is at your discretion as to whether you include a cover letter or not.
  • Q
    How do I check the status of my submitted resume?
  • A
    You can check the status of your application by going to the Application Tracking page under the Account tab.
  • Q
    Can I get notified when a new job listing matching my credentials is posted?
  • A
    Please refer to the Job Alerts page under the Account tab.
  • Q
    I misspelled my name when creating my account. How do I update my name?
  • A
    You can edit your name, password, and email address in the Profile page under the Account tab.
  • Q
    How do I withdraw my application?
  • A
    Once an application has been submitted, it cannot be retracted. Please contact the employer directly to withdraw your application.
  • Q
    How do I update or make changes to a submitted application?
  • A
    Once an application has been submitted, you cannot make changes or updates to it.
  • Q
    Where can I get help or advice on completing my resume?
  • A
    Please refer to our blog for career resources. Career Cottage also hosts seminars for Jobseekers. Please check the Events page for the next seminar.
  • Q
    I applied for a position. When will I hear back from the employer?
  • A
    Every company has a different hiring process so we cannot provide an exact time frame. We suggest that you contact the employer directly.

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